Info Return Policy

Return policy 

Only consumers in the European Union
(A consumer is any natural person who enters into a legal transaction for a purpose that cannot be attributed neither commercial nor their independent vocational activity)


Return policy

You can return the goods by returning the goods within 14 days without giving reasons. The time limit begins after receipt of this instruction in text form (eg letter, fax, e-mail), but not before receipt of the goods by the recipient (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft law and our obligations according to § 312e paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. Only if not shipped by parcel (eg bulky goods) you may declare the return by return request in writing. The revocation period is sufficient to send the goods or the withdrawal request. The return or the return request must be sent to:
P+S TECHNIK GmbH Feinmechanik, Siemensstr. 12, D-85521 Ottobrunn


Consequences of return

In the case of an effective return the mutually received benefits are to be refunded and, if necessary pulled uses. In case of deterioration of the thing and use (eg advantages from use), which cannot or partially cannot be returned, or only in deteriorated condition, you must pay us compensation for lost value. For the deterioration and derived benefits, you must pay compensation only to the extent the use or the deterioration is due to a deal with the matter, beyond testing the properties and functioning. By "testing the properties and functioning" refers to the testing and trying out the goods, as it is possible and customary in a retail store. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of the goods or the payment for us to receive.


Exclusion from the right of return

The right of return does not apply to contracts for the supply of goods that are produced according to customer specifications or clearly tailored to personal needs or which are not suitable due to their condition for a return,a for the delivery of audio or video recordings or software if the delivered data carriers have been unsealed by you.

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